FAQs

FAQs

What sets your luxury furniture apart from other brands?

At Lagom, we focus on providing our customers with furniture that combines thoughtful design, skilled craftsmanship, and a range of customization options. Our goal is to bring internationally-inspired designs to our customers at competitive prices, with a commitment to delivering a positive customer experience.

Do you offer customization options?

Yes, we offer customization options. After receiving a customization request on our website, our team will contact you to understand your requirements and finalize the custom points.

How do I track my order status?

Once an order is placed, an order number will be generated and sent to your registered mobile number and email along with a tracking link. You can track your order by clicking on this link or by visiting the “My Orders” page on the Lagom website.

How are the products shipped?

After placing an order, it is processed by our Order Management team and picked up by our logistics partner the following day. The product will reach the nearest hub on the 3rd day, and be forwarded to the customer’s nearest hub, After receiving it at customer’s nearest hub, the product will be delivered on the following day.

How do I track my order status?

Once an order is placed, an order number will be generated and sent to your registered mobile number and email along with a tracking link. You can track your order by clicking on this link or by visiting the “My Orders” page on the Lagom website.

What are the different shipping options?

We offer various shipping options including Bluedart, Delhivery, Porter, and Ecom Express. The shipping option is chosen based on distance, delivery time, product type, and service availability at the customer’s pin code.

What is the delivery time for custom orders?

Custom orders are ready for dispatch within 15-20 days after confirmation of customization points.

  • Domestic Shipping5-7 business days from the date of shipment.
  • International Shipping40-45 business days from the date of shipment.